Shipping & Returns
SHIPPING POLICY
We ship five days per week, excluding holidays. Most orders ship by the next business day of being received through our system. Additional delays may occur when multiple orders are placed, changes to the order are requested, or non-standard payment methods are utilized.
We use USPS for most orders. You may experience delays in receiving your package that are beyond our control. Please go to USPS.com and UPS for additional information or to track you package.
Zone
United States of America
Method
USPS First Class, USPS Priority, or UPS Ground
Charge
$6
Zone
United States of America
Method
Expedited UPS
Charge
$20
International orders including bulk items may incur additional shipping charges. Please contact us for a quote.
Contact us at Info@skinactives.com for additional information or for alternate shipping options.
Skin Actives cannot accept credit card payments from OFAC countries. Please contact us for more information.
INTERNATIONAL SHIPPING
We ship to most countries however the list of countries is subject to change. If your country does not appear automatically, we most likely are not able to ship at this time.
We do not refund original shipping charges for goods that are refused for delivery at customs or at the residence.
To help avoid delays, we suggest you consider using a US packaging forwarder like myus.com.
RETURN POLICY
Skin Actives will provide a refund of the purchased product price upon request within 15 days of order delivery. Skin Actives may require the return of the product prior to processing the refund. Shipping charges cannot be refunded.