SKIN ACTIVES POLICIES:
What is Skin Actives' return policy?
If for any reason you are unsatisfied with your purchase, Skin Actives will provide a refund of the purchased product price upon request within 15 days of order delivery. Skin Actives may require the return of the product prior to processing the refund. Refund will be processed within 48 hours of product return. Shipping charges cannot be refunded.
Who do I contact if I want to cancel my order?
If you want to cancel your order please email firstname.lastname@example.org or call 480-813-5633.
What is Skin Actives' raincheck policy for coupons and deals?
If your order was placed within 5 business days of a coupon or deal being activated and that offer would have applied to your order, you may contact us to adjust your order accordingly. The changes to your order will be left up to company discretion.
Skin Actives Scientific may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
How much is shipping? How long will it take to get my package?
We ship five days per week, Monday through Friday excluding holidays. Most orders ship within 36 hours of being received though our system. Additional delays may occur when multiple orders are place, changes to the order are requested, or non-standard payment methods are utilized.
|USA||USPS First Class, USPS Priority, or UPS Ground||$6 Flat Rate||Includes delivery Confirmation, Guaranteed|
|USA||Expedited UPS||$20 Flat Rate||UPS 2nd Day Air does not count weekends and instead refers to two business days.|
If you do not receive your package within three weeks of shipment and delivery is not confirmed on the USPS web site we will reship your order at our cost. We may request that you purchase additional insurance for the second shipment, however.
If you do not receive your order but delivery is confirmed, we may provide a replacement at reduced price at our discretion. Please contact your local post office to file a complaint first if this does occur. If you wish to request an alternate shipping method, please contact us. In most cases we will request a minimum $6 shipping charge.
|Canada||USPS First Class||$10 Flat Rate||Now includes tracking.|
|Canada||UPS International Express||$30 Flat Rate||Expedited with tracking.|
|International shipping takes approximately 4 weeks on average. The Canadian customs service may add additional import tariffs based on the value of your order (these charges are usually small). Please contact them directly for additional information.|
|Worldwide||UPS Mail Innovations||$10 Flat Rate||Includes tracking to some countries. International shipping takes approximately 4 weeks on average.|
|Worldwide||UPS||$30 Flat Rate||Expedited with tracking.|
|UK||VAT and handling charges are applied by customs. Local distribution is available from activeformulas.com.|
|Italy||Customs problems are frequent. Order from activeformulas.com if possible.|
|Spain||Customs problems are frequent on large orders. Order from activeformulas.com if possible.|
|Russia||USPS Priority||$30 Flat Rate||Expedited with tracking. First class mail is unavailable due to frequent theft.|
|South America and Africa||Please contact us prior to placing an order so that we can determine the best way to ship your order.|
Please go to USPS.com and UPS for additional information. Flat rate shipping within the US also applies to orders including bulk purchases. International orders including bulk items may incur additional shipping charges. Please contact us for a quote.
Contact us at Info@skinactives.com for additional information or for alternate shipping options.
Skin Actives cannot accept credit card payments from OFAC countries. Please contact us for more information
There has been a lot of bad press regarding parabens, and we feel pressed to come to their defense. Why? Because the arguments against parabens are bogus when the "evidence" is examined. Parabens have some estrogenic activity, but so do thousands of chemicals which we consume daily in our food. What matters is how strong the estrogenic activity is that a chemical has. In this case, strength is measured by the concentration of the putative analog required to displace the natural ligand, in this case estrogen. If you need very high concentrations of the estrogen-like chemical to dislodge the estrogen from the receptor, then the activity is very low and unlikely to be of significance in real life. This is what happens with parabens: they have very low affinity for the estrogen receptor.
Parabens have a long record of safety. They are non-allergenic, effective at very low concentrations, and they don’t contribute a smell to the finished product. Smell is one of the problems of natural preservatives containing a mixture of extracts from oregano, rosemary, and more. The smell can be a overpowering (at least to my nose), and several of the extracts are allergenic. In the words of Dennis Sasseville, "the history of preservatives goes back to the 1930s, and ironically, the parabens, which the industry has sought to replace with 'safer' alternatives, are still the most frequently used biocides in cosmetics and appear to be far less sensitizing than most of the newer agents."
We (people who do like parabens) may eventually lose the "media war," as more people are convinced to avoid parabens. In this case, the general public will suffer because there are no good substitutes for parabens that will work for all products. Because preservatives are essential to keep skin care products safe, the result will be new preservatives coming to the market without enough testing. Then, in two decades, or even sooner, we may start seeing side effects from unproven preservatives.
It is worth mentioning that preservatives are just part of the equation. It is important to start with a clean product, i.e. to limit the bacterial and fungal presence as much as possible. It has been shown that the concentration of parabens required to inhibit fungal growth depends on the initial concentration of the organisms. In short, if you are planning to make a product, work clean! Disinfect everything you will use with rubbing alcohol and let it air dry, do not blow on the utensils. Then, add the preservative at the time of preparation, NOT as an afterthought one week after making the product.
Organic conveys a meaning of wholesomeness. The FDA has some rules about how to use the word for food products. When used for food, it means that the crop has been grown without adding synthetic fertilizers and that no pesticides have been used. When it comes to cosmetics there are no rules as to how the word "organic" can be used, and many irresponsible people will take advantage of this to fool the consumer (no rules means no punishment). My advice: whenever you see the word "organic" on a skin or hair care product, look at the ingredient list and make sure you know how to read it. Some manufacturers have no problem disguising the true ingredient with more "organic sounding" names.
What is "natural?" Dr. Sivak's definition: natural is something that has been taken directly from nature and has not been modified chemically.
Why is "natural" a marketing word? It sounds good. But in reality there is nothing that makes a natural chemical better than a synthetic one. In other words, a chemical is not defined by how it was obtained, but by how the atoms are arranged in the molecule. There is no way to differentiate between a synthetic and a natural chemical. Moreover, whatever the feeling the word natural conveys, natural can be bad. Just think "poison ivy." Again, if you are faced with a product that is advertising "all natural", read its ingredient list.
If we look at things taken from nature directly as natural, then things that are derived from natural items (chemically or otherwise) are by definition artificial or synthetic. Many laboratories have been able to stabilize and emphasize elements in natural products, developing stronger, more efficient synthetic actives. In fact, most manufacturers use synthetic chemicals that have been optimized for use in cosmetics after many decades of testing. There is nothing wrong with this, as long as customers are not lied to.
We at Skin Actives Scientific use many natural products, and some of them are organic. But we do not want to reinforce the idea (wrong, in our view) that natural is good and synthetic is bad, so we don't emphasize the origin of the chemical.
Why aren’t your COAs online?
SKIN CARE MYTHS:
Myth #1: The skin is impermeable
Now, cleansing is important to keep skin clear, even if you do not live or work in a polluted city. Try our Creamy Facial Cleanser for dry or normal skin, and Salicylic Wash for oily or acne prone skin.
You should forget about those alcohol rich toners, as they will only damage your skin. If you feel that you need a toner after your cleanser, give our Marine Toner a try, but it isn’t a necessary step for most people.
As far as the moisturizer step goes, you need a lot more than that! Use a cream or serum that will help your skin to keep water in and pollutants out as well as providing beneficial nutrients and actives. Silicones (the ingredient that gives a "silky feel" to creams and lotions) is perfect for keeping moisture in but will do nothing else for your skin, and may even slow down absorption of valuable nutrients. Using a nutrient rich cream like Antioxidant Day Cream, or a moisturizing serum like Dermagen will help your skin long-term. And if you are planning to live a long and fruitful life, you will need your skin to do its job for quite a while so you'd better think long-term. Think nutrition and then choose the cream or serum base that provides the right amount of moisture for your skin’s needs.
When applied to the skin, DNA that belongs to other animals will fortunately not be used to make the proteins of the other animal. Our immune system will not let anything get to the nuclei of your living cells, otherwise it would wreak havoc. Havoc is what happens when foreign DNA does actually get to the nuclei of your cells: it is what happens when a virus cheats your immune system and manages to get in. It will take further action from the immune system to eventually get rid of the foreign DNA.
So what happens to the DNA that marketers get you to apply to your skin? Most of it will be washed away, some of it will be broken down and your skin may absorb the components: nucleotides, sugars, phosphate, etc. The same thing will happen to the stem cells from cow, horse, or whatever. If your immune system is working well, nothing will get in, unless it is broken down to skin food first.
READY TO USE PRODUCTS:
MAKING YOUR OWN:
My best answer is sometimes it's hard and sometimes it's easy. Sometimes it works well and sometimes it doesn't.
Start with a base that you like. That is the important part. Then mix small batches from there. As you prepare to add each active, do a search on the forum and see what issues others have faced when trying to incorporate this active - like does it need to be mixed with water or heated. Add your actives one at a time and try the mix out for a few days before you add more. Some find that Alpha Lipoic Acid stings, and some don't. If it stings too much you may need to reduce the concentration by adding more base mix. Some actives require a day or two to fully dissolve (Licorice Extract). Some actives can make the base cream thin (DMAE Bitartrate), some can make it gritty (Betulinic Acid), some can make it too thick (Hylauronic Acid), and some can give it a color that will stain your skin (Grape Seed Proanthocyanidins).
See why it is so hard to answer this question! But if you start slow and make small batches you can recover from most anything and end up with a beautiful result. I hope this helps!
If you have any medical problems, show your MD the ingredient list of the product you are planning to use. Just remember to be honest with yourself and your MD about your products, your skin care needs, and be patient when working towards your goals.
The main concern should be to avoid contamination and use the preservatives needed. Remember that Essential Oils (aka volatile oils) and some fragrances can be very strong, creating irritation if applied directly to the skin (as opposed to being diluted in a cream or serum). Use good judgment and remember that you are creating a small lab in your home and developing new and exciting skin care products. Treat your formulations with the same respect a regular lab would: clean your instruments and utensils, wear protective items when mixing (be it goggles, gloves, an apron, etc.), and use preservatives to make sure your creations are safe for immediate and future use.
We have no control over the solubility of our actives, because solubility depends on the chemical structure of the chemical/chemicals in that powder or liquid.
Solubility is intrinsic to the chemistry of the chemical, so you have to work with the active rather than trying to push chemicals beyond what they are supposed to do. Most of our actives will dissolve in our Canvas Base Cream or European Base Cream because a cream contains several ingredients, giving the chemicals in an active the "option" of finding the right molecules to interact with.
Often, an active will dissolve in your solvent of choice, for example distilled water, but your mixture might still end up grainy. Even if the chemical is water-soluble, this does not mean "infinite solubility". You can add a bit of an easily soluble active, like Ascorbic Acid, and it dissolves…but if you keep adding more and more Ascorbic Acid to your water, eventually the crystals will remain in that form and just sink to the bottom of your solution. Even if you heat up the mix in the microwave, the solubility depends on temperature, so after cooling it down, crystals will re-appear.
Just remember to add a little at a time and do your research, and you will have great formulations.